From the first call to the final payment — one thread.
Every job in Ella Works runs on one connected thread: the enquiry becomes a quote, the quote a booked job, the job an invoice that gets paid — nothing re-typed, nothing dropped. Hey Ella, your AI receptionist, is built in to catch the calls you miss — but she’s optional. Here’s how the whole thing works.
Every job, start to finish
Here’s each step inside Ella Works — one connected thread, with Hey Ella answering the calls you miss at the front.
- 1
An enquiry lands
Connect your inbox and Ella reads and sorts every email — plus the calls Hey Ella catches. Every enquiry becomes a customer and a job, automatically. No more notes on the dash.
- 2
You send the quote
Build a branded quote on your own rates and send it in minutes. Per-trade plugins can draft it straight from the photos or plans.
- 3
It’s booked in
An accepted quote turns into a scheduled job — straight onto your calendar, nothing typed twice.
- 4
On site
Add notes and photos as you work, and raise on-the-go variations your customer signs off on the spot. Mark the job done — and the invoice goes straight to them.
- 5
You get paid
Then Ella chases the quiet invoices so the money comes in faster — no awkward follow-ups.
Illustrative — sample data